Pioneer Center has installed a variety of aids to assist the handicapped in gaining access to, and enjoyment of, the performances. To this end, we are fully compliant with State and Federal ADA regulations.  The Pioneer Center staff and volunteers have been specially trained to assure that patrons in need of these assists can utilize them to their best advantage.

If you have special requirements, by all means contact us at (775) 686-6600 as far in advance as possible so that we might be better prepared to meet your particular needs.

• Hearing Assist System
  Patrons with hearing difficulties are encouraged to use the Center's headset system. Wireless, lightweight headsets are available at no cost to those who need hearing assistance. The headsets may be picked up at the coat check area on the main floor. To obtain a headset, a driver's license or major credit card will be required and will be returned upon receipt of the equipment at the close of the performance.

• Wheelchair Spacing with Partner Seat
  Accessible locations for patrons with wheelchairs are available for both single ticket and subscription ticket holders. Along with advanced notice, we recommend that patrons using wheelchairs be accompanied by a companion to provide assistance. Seating for one accompanying patron is available next to a wheelchair space. Additional guests in your party will be seated as near as possible. Patrons who are unable to leave the theater without assistance should request wheelchair access seating, as transfers to normal seats will not be available.

• PLEASE CALL (775) 686-6600 TO SPEAK TO A BOX OFFICE REPRESENTATIVE TO PURCHASE WHEELCHAIR AND COMPANION SEATING.  WHEELCHAIR AND COMPANION SEATING ARE NOT AVAILABLE FOR PURCHASE ONLINE.

• Ramp Accessibility
  Wheelchair ramp accessibility is available only for the orchestra level. ADA parking spaces are located near wheelchair ramps. Parking spaces are located on State Street near Virginia.

• Wheelchair Accessible Restroom Facilities
  All Restrooms can accommodate wheelchairs are accessible from either the Exhibit Hall, Upper Lobby or Orchestra Level Lobby.

• Automatic Articulated Doors
  Push-button operated doors are located on either set of main doors to the theater.

• Usher Assistance
  The Center's usher staff will be happy to escort and aid patrons who request assistance to and from their seating location.