Since COVID requirements can change at any time, please check our website before you depart for the theater on the day of your performance(s) to ensure you fully understand the most current information. Should venue requirements change at any point to any performances, all ticket buyers will also be alerted via email and updates will be posted on our social media channels.


Venue Protocol

As of April 10, 2022, proof of vaccination or a negative test will no longer be required for entry into events held at the Pioneer Center for the Performing Arts. Masks will continue to be recommended for all patrons regardless of vaccination status.  


Event Information

ALL patrons in party acknowledge that exposure to airborne pathogens such as COVID-19 is possible in any public space where other people are present and that by attending a performance on-site at the Pioneer Center for the Performing Arts, the patron assumes responsibility for any risks that might arise due to possible exposure.  
 

Your purchase of tickets confirms your agreement to follow the Pioneer Center’s TERMS OF USE, including any COVID-19 requirements in place at the time of your event. Specific COVID-19 requirements will be provided via email to ticket holders prior to your scheduled performance. Failure to follow any Pioneer Center policies, including COVID-19 requirements, will result in refused admission or removal from the theater.  
 

Concessions

Concessions locations may close at any time based on the Truckee Meadows Covid Risk Meter. If at any time the meter reaches the level of "Severe" for the community, we will close our concessions locations in an effort to support the recommendation for strict mask usage. Please watch for event communications - if concessions or any other changes are made in advance of a performance, we will notify all ticket holders by email update. We apologize for any inconvenience and appreciate your understanding.  
 

Our Commitment to Health and Safety

In response to the ongoing COVID-19 pandemic, the staff at Pioneer Center for the Performing Arts has been working with government agencies, venues throughout the region, and industry experts to define the procedures and protocols that are being implemented around the world as venues reopen to the public. The health and safety of our patrons, artists, crew, and staff is our top priority. The foundation of our reopening plan begins with extensive guidance from local, state, and federal agencies including the Centers for Disease Control and Prevention (CDC), Environmental Protection Agency (EPA), State of Nevada, State of Nevada Occupational Safety and Health Administration (NV OSHA), City of Reno, and Washoe County Health District (WCHD). 

If you have specific questions or concerns, you may reach out to us at boxoffice@pioneercenter.com


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